Office Associate - COVID-19 Contact Tracing Program (Remote Position - Alaska)

Job Locations US-AK
Posted Date 2 weeks ago(11/12/2020 5:54 PM)
# of Openings


AM Trace has an immediate openings for an Office Associate to support state and local COVID-19 Contact Tracing programs. High call-volume position using a Customer Relationship Managerment (CRM) application. This position will begin immediately. Candidates must be willing and able to work the requested hours per Alaska Time Zone. 


Background: The scale and complexity of the COVID-19 outbreak has underscored the need for prompt and effective implementation of evidence-based containment measures.  Contact tracing is one of the interventions that has been used to effectively control recent pandemics (Ebola, SARS), and has shown to be effective against COVID-19 mitigation in South Korea, New Zealand and elsewhere.


Professionals across the country have become passionate about helping to prevent the spread of COVID-19. Compassion and empathy are key traits needed in candidates who are applying for AM Trace opportunities. Nurses, social workers, and those with a public health background are highly encouraged to apply to join our fast paced, dynamic, and remote workforce.


  • Answering phones and redirecting calls to appropriate contacts
  • Customer Relationship Management (CRM)  data entry
  • Responding to emails
  • Assist corporate staff with any assigned tasks or projects


  • High school diploma, GED, or equivalent and eighteen (18) months of experience in office clerical work.
  • Ability to work in a fast-paced environment
  • Strong Computer skills
  • Able to work remotely
  • Ability to communicate effectively
  • Must be detail oriented
  • Able to work independently and within a team
  • Some medical office experience is preferred


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